We got exactly what we were after, a relaxing, stress free, informal setting! All of the staff with whom we had contact, gave us great service, e.g. reception (all the ladies), dining room (Jacques and Heidi, and the gentleman who was on duty on Monday evening), cleaning service ladies, security guards, grounds staff (the pool cleaner), and everyone whom we bumped into. Everyone was friendly and wanting to please. We were very impressed with the service! Oh yes, and the food was excellent!